ChecklistWhat you can doDUTY OF CAREDefine your risk toleranceDeploy a pre/during/post-trip communication solution for travelersBookmark the COVID-19 Information Hub on your device(s)Update/develop traveler safety guidelinesProvide regular training and review on company safety protocolsImplement trip authorization processPartner with a best-in-class risk management companyLeverage traveler tracking and response technologyDownload the BCD Alert mobile app for travel managers to manage risk anytime, anywhereSubmitTRAVELER COMMUNICATIONCustomize apps with safety features, updated policy content, refreshed messagingSurvey travelers to find out what they need to feel confidentDevelop FAQs to answer common travel questionsMap your traveler journey, identifying every potential touchpoint and opportunity to communicateBuild editable communication templates for easy distribution across channelsUpdate your policy to reflect traveler sentimentProvide link to COVID-19 Information Hub for real-time access to critical business travel informationPlan a social post schedule and manage interactions on social communitiesUse mobile messaging to reach travelers on the roadMake the travel site prominent on the global corporate intranet sitePromote adoption of the online booking tool and supporting appsEvaluate non-employee (recruits, consultants) travel processesCommunicate meeting and group air guidelinesSubmitSPEND MANAGEMENTRequest air refundsPrepare for supplier negotiations and timeline (upon travel return)Measure your current environmental footprint with suppliersAssess level of financial risk with suppliersUnderstand what your supply is doing to address health and safetyRefresh travel intranet content and navigationCommunicate supplier changes – including health and safety criteria – to travelersEstablish baselines, goals and reporting to monitor performanceOptimize available air and hotel price assurance solutionsReduce controllable agency contacts (cancellations, inquiries, other self-service areas)Explore gamification solutionsEvaluate meeting and group air processesExplore the major train suppliers country by country as schedules, protocols and other details varySubmitSUSTAINABILITYUnderstand your emission spend with accurate reportingReduce non-essential travelShift to more eco-friendly travel alternativesUse sustainable suppliersOffset CO2 emissions the right waySubmitEncourage travelers to adopt sustainable practices:Avoid using plastic in hotels, both in the bathroom and at the breakfast tableUse towels and sheets in hotels a few times before having them changedDrink coffee from a mug instead of a disposable cupTravel by train rather than by airplane or carTake a hotel shuttle rather than a cabIf you rent a car, choose a small, fuel-efficient modelPack light. The less baggage you have, the less fuel it takes to get you thereSubmitTRAVEL POLICYDetermine definition of business essential tripsAddress reduction in travel (single-day trips, internal travel, last-minute trips)Educate when to work from home and virtual tool promotionLimit high-risk destination travelProvide destination-specific information about frequently traveled destinations that may have more health/safety advisories/restrictionsIntroduce traveler track & trace systemUpdate pre-trip approval processProvide health kits (e.g., gloves, mouth mask, hand sanitizer)Make available risk ratings in destinationsInform about operation of flights and hotels, availability, direct flights vs. connectionsProvide country-specific visa restrictions Assess repatriation possibilities and potential quarantinesAdvise travelers to carry medical insurance card at all timesInform travelers on what to do if they get sick on the roadAdvise travelers how to handle: transfer to/from the airport, dining locations, lounge accessSubmitSave these checklistsWant to refer to Back to Travel checklists later? Download these helpful guides and tips to your device.DOWNLOAD NOWTravel smart. Achieve more.Get solutions for business travel that help you save time, money and stress.CONTACT USLog in to Connect to chat with BCD Travel experts, collaborate with peers, access support resources and stay informed of industry news.
